Axiom Reputation
Get found. Get chosen.
Axiom Reputation turns your happy customers into public reviews. Automated text and email requests go out at the right moment, and unhappy feedback comes to you privately so you can make it right.
The Problem
Why it matters.
Most happy customers never leave a review because nobody asks. Meanwhile one bad experience can sit at the top of your listing for months.
A simple, consistent request process changes that, and reviews are one of the strongest signals for local search.
What Makes It Different
Built by operators, with guardrails that matter.
Graduated autonomy
AI drafts replies in your brand voice. Your first 5 responses require your sign off, and automatic posting only unlocks once quality holds at a score of 90.
- Brand voice drafts
- First 5 replies approved by you
- Auto posting earned, not assumed
1 and 2 star protection
Low star reviews are never posted to automatically. They are held for one click owner approval, so nothing sensitive goes public without you.
- Hard safety rule
- One click approve or edit
- No accidental public disputes
A review growth engine
Turn happy customers into reviews and reviews into marketing.
- Direct Google review links for texts and invoices
- Embeddable live review badge
- Social proof post generator
What You Get
Built in, not bolted on.
Automated requests
Text and email requests sent after a job or visit.
Private feedback
Unhappy customers are routed to you first so you can respond.
Multiple platforms
Point customers to Google and the platforms that matter in your industry.
Review dashboard
See new reviews and trends in one place inside Axiom Portal.
Response help
Draft professional responses quickly.
Compliance minded
Messaging consent and opt outs handled properly.
How It Works
Simple from day one.
- STEP 01
Connect
Link your review profiles and customer source.
- STEP 02
Set timing
Choose when and how customers are asked.
- STEP 03
Launch
Requests start going out automatically.
- STEP 04
Track
Watch reviews grow from your portal.
Questions
Common questions.
Is it allowed to ask for reviews?+
Yes. Asking customers for honest reviews is common practice. We do not offer incentives or fake reviews.
Where do I see results?+
Inside Axiom Portal, alongside your other Axiom tools.
Ready to run tighter?
Tell us what is slowing you down. We respond personally to every message.
Get in touch